This Privacy Policy explains how PREBAIRD PRIVATE LIMITED, operating the brand Goter Hosting, collects and uses your personal data, in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.
Data we collect
- Account and billing details: name, company, e-mail, phone, address, GSTIN.
- Service data: domain names, hosting usernames, server logs, support tickets and messages.
- Payment data: payment references and amounts. We do not store card numbers – card payments are processed by the payment provider.
- Technical data: IP address, browser type and cookies needed to keep you logged in.
How we use it
- To provide, bill and support the services you order.
- To register domains – registries and registrars (e.g. ResellerClub, GoDaddy) require the registrant's contact details, which may be shown in public WHOIS unless ID protection is active.
- To issue SSL certificates through certificate authorities.
- To send invoices, renewal reminders and important service notices.
- To prevent fraud and abuse and to meet legal and tax obligations (e.g. GST records).
Sharing
We share data only with partners needed to deliver the service (domain registries / registrars, certificate authorities, data centres, payment providers, e-mail providers) and with authorities when required by law. We do not sell your personal data.
Storage and security
Data is stored on secured servers. Passwords are hashed and API secrets are encrypted. Invoices and tax records are kept for the period required by law.
Your rights
You can access and correct your details in the client area, and ask us to delete data we are not legally required to keep, by writing to info@goterhosting.com.
Cookies
We use only essential cookies (login session, currency choice). No advertising cookies are used.
Contact / grievance officer
PREBAIRD PRIVATE LIMITED, LR Plot No 314, Kalabari, Near Sani Mondir, Siliguri, Darjeeling, West Bengal - 734003 · info@goterhosting.com · +91 77 9783 3489